- Customer Experience ~ Based on BBB files, this company has an unsatisfactory record
BBB Definition:unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the BBB due to failure to respond to one or more complaints and or two or more otherwise unresolved
BBB Definition:unresolved - The company failed to resolve the complaint issues. complaints.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The BBB processed a total of 14 complaints about this company in the last 36 months, our standard reporting period.Of the total of 14 complaints closed in 36 months, 9 were closed in the last year. - Sales Practice Issues~ Company failed to respond to the BBB to resolve or address the complaint issues.
Customer Service Issues
BBB Definition:Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Unresolved
BBB Definition:Unresolved - The company failed to resolve the complaint issues.
3 -
Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process
The list goes on folks. We give Country Choice : Aged midwestern beef.... two thumbs down. Don't buy any products from such a company, and certainly DO NOT WORK for any such company. Lastly, don't try to copy what they are doing or you may simply end up on a report like this one. We certainly hope this helps you.